Skip to content

Access to '...\pleasanter\App_Data\Temp\1E70...3C6.xlsm' is denied

Answer

Grant permissions to the "App_Data\Temp" folder in the Pleasanter installation folder.

Overview

During installation, if you get the error
'C:inetpubwwwrootpleasanterApp_DataTemp1E70....22ED93C6.xlsm' is denied.
Access to 'C:inetpubwwwrootpleasanterApp_DataTemp1E70....22ED93C6.xlsm' is denied.

You may be able to resolve the issue by following the steps below.

  1. From the Start menu, start "Internet Information Services (IIS) Manager."

  2. Click "Site" - "Default Web Site" - "pleasanter" - "App_Data" - "Temp" and click "Edit Permissions" in the right pane of the window.

    Opening Edit Permissions for the Temp folder in IIS Manager

  3. Open the Security tab in the Pleasanter properties dialog, select IIS_IUSERS, click the Edit button, check "Modify" and grant permissions.

    Security tab where the Modify permission is granted to IIS_IUSERS
    *If you check "Modify", "Write" will also be checked.

  4. Apply the changes and access Pleasanter again.