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User Management Function: Tenant Manager Settings

Overview

Pleasanter users can be classified into three types:

  1. General users
  2. Tenant managers
  3. Privileged users

"Tenant Managers" are special users who are responsible for managing Pleasanter Organizations, Tenants, Groups, and Users. The user "Administrator" that exists immediately after installing Pleasanter is a "Tenant manager". Settings to change "General users" to "Tenant managers" or to revert "Tenant managers" back to "General users" are performed in the "Manage user" screen.

Differences Between General Users, Tenant Administrators, and Privileged Users

The differences between "General user", "Tenant manager", and "Privileged User" are summarized in the table below.

Permissions General users Tenant managers Privileged users
View and operate sites and records with access rights YES YES YES
Tenant management NO YES YES
Organization management NO YES YES
Group management NO YES YES
User management NO YES YES
View and operate sites and records without access rights NO NO YES
Switch user (impersonate other users) NO NO YES
Display top-level recycle bin NO NO YES
Unlock tables not locked by themselves NO NO YES
Unlock records not locked by themselves NO NO YES
User approval when using user invitation feature NO NO YES
Display DB usage in version management screen NO NO YES
Background server script configuration NO NO YES
Access to system log management screen NO NO YES
Reload information under the Parameters folder without restarting Pleasanter NO NO YES

Limitations

  1. "Tenant managers" cannot view or operate sites and records to which they do not have access rights.
  2. Individual permissions held by "Tenant managers" or "Privileged users" cannot be granted individually to general users. These are permissions tied to the roles of "Tenant manager" or "Privileged user".

Preparations

  1. The following operations must be performed by a "Tenant manager."

Operation Procedure

The following is the procedure to change a General user to a Tenant manager.

  1. Open the "Manage" menu and click "User administration."
  2. Click the target user from the list screen.
  3. Check the "Tenant manager" checkbox.
  4. Click the "Update" button.