FAQ: Access to '...\pleasanter\App_Data\Temp\1E70...3C6.xlsm' is denied
## Answer
Grant permissions to the "App_Data\Temp" folder in the Pleasanter installation folder.
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## Summary
During installation, if you get the error
'C:inetpubwwwrootpleasanterApp_DataTemp1E70....22ED93C6.xlsm' is denied.
Access to 'C:inetpubwwwrootpleasanterApp_DataTemp1E70....22ED93C6.xlsm' is denied.
You may be able to resolve the issue by following the steps below.
1. From the Start menu, start "Internet Information Services (IIS) Manager."
2. Click "[Site](/en/manual/site)" - "Default Web Site" - "pleasanter" - "App_Data" - "Temp" and click "Edit Permissions" in the right pane of the window.
![image](https://pleasanter.org/binaries/6b008678f4344da6b32321da793cf0cf)
3. Open the Security tab in the Pleasanter properties dialog, select IIS_IUSERS, click the Edit button, check "Modify" and grant permissions.
![image](https://pleasanter.org/binaries/c1ceff2235444042b3d50a5b6dec0ca4)
*If you check "Modify", "Write" will also be checked.
4. Apply the changes and access Pleasanter again.